Shipping Policy
Your order will be sent with Australia Post and dispatch is within 3 days of purchase. You will receive a tracking number via email.
Please see your countries shipping timeframes to estimate the arrival of the order.
Refund Policy
If you are not happy with your purchase due to it being defective or damaged, please contact us within 30 days and we will talk through a refund. To return an item for a refund, the item(s) must be unworn, unwashed, unused and in its original condition with all tags intact.
Cancellation / Return / Exchange Policy
Please kindly note that we do not refund orders for a change of mind. If you are unsure about a product, please contact us on sales@onchicbabyclothes.com and we will happy to help you.