Shipping Policy
The total you pay when you complete your order already includes all duties and taxes owed to local authorities. You are not required to pay any further fees when the package is delivered.
Refund Policy
Once we receive your qualifying return and approve your refund, 1 People will credit your original method of payment. Depending on your financial institution, please allow an additional 2 to 10 business days for the credit to post to your bank or credit card account. In regards to payment using foreign currency (except EURO), the refund will be credited using the conversion rate applicable on the day of the refund.
Cancellation / Return / Exchange Policy
Returns must be unworn with the original tags attached (including the security tag, if applicable) and with the original packaging; returned merchandise that does not satisfy these requirements may not qualify for a refund.
In the interests of hygiene, we do not offer refunds on underwear and face masks. In the interests of hygiene, we do not offer refunds on swimwear if the hygiene seal has been removed or the product’s quality is unsatisfactory.