Customer Service is very important to both myself and the brand owners selling on meeschell.com. We want you to have a great shopping experience, therefore, sharing your experience with friends and family. With that said – if you are not completely satisfied with your purchase – we will do our best to accommodate.
Shipping
Currently – we only process and ship orders within the continental United States to include Alaska, Hawaii, and Puerto Rico. No international orders will be accepted due to credit card processing limitations.
Shipping is being implemented by each brand partner and the brand’s fulfillment location. All items will ship within 2-5 business days unless you choose Express shipping at checkout (if applicable). Additional details may apply – please see each Product page.
At check out, you will be given options to include Standard and Express with associated costs, if applicable. Please note all Free Ship items will only ship Standard with expected 5-7 days for delivery.
At check out – the total shown for shipping will include all items in your cart. Upon completing check out, you will receive a series of emails to include a sales confirmation; your package(s) have shipped; and a track your package with expected delivery of each package(s).
Returns
Returns are determined by each brand partner represented on meeschell.com. To understand both the return and refund policies for each brand – you can review details on the Product page under Policies tab. If you do not see said Policy – please reach out to me at hello@meeschell.com with your concern and I will provide feedback within 24 hours.
Refunds (if applicable)
Refunds are at the discretion of each brand partner represented on meeschell.com. Please see each Product page or Vendor Store under Policies for complete details and/or email Contact Us with questions or concerns. Meeschell and brand partners offer a complete product satisfaction.
Thank you for shopping with us! We appreciate your business!